We don't aim to be the cheapest - We Aim To Be The Best
ND Host offers a great alternative to the generic offerings of corporate ISPs, cable companies and bulk providers of Internet services. Comparable to corporate providers, we offer the same services or more for much less cost in many cases. Our staff have years of IT experience and stay abreast of evolutions in the industry, and because we are a small operator we can move quickly.
But unlike larger providers, our size enables us to focus on our individual customers. Support comes directly from the people in charge of the server, which translates into expert knowledgable support for you that is USA based - something that's getting harder to find in today's globalized marketplace where it's cheaper to hire foreign support that barely understands english and knows nothing about your system - expert US-Based support is something we're very proud of. If you have an issue we actually look at your account - not give you endless explainations.
Real Human Support
We believe you should get a real person when you need help - not endless automated scripted support drones. In fact, we believe that if you need to speak with the big boss, you can at any time without hassle.
We refuse to play the games that trick you into thinking our prices are lower than they really are. If we say something costs $5 now, you can rest assured it will still cost $5 next year, and the year after. We don't believe in concealing parts of our prices as "surcharges," binding you into penalty-ridden service agreements, or baiting you with limited-term offers that don't reveal the higher rates that kick in later. And we don't promise speeds that can't be delivered at prices that only apply to our lowest levels of service.
The target consumer for ND Host is someone who knows what they want and who doesn't need newbie-style support - when you contact ND Host for support you get a professional server tech. Not many web hosts can say that! (Please feel free to contact us anytime)
Of course, if you are a vps customer who has some linux knowledge but is willing to learn how the server works we'll gladly take care of you.
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